SMS Opt-In and Opt-Out Consent Notice
Soluzionali LLC, a Florida limited liability company ("Soluzionali," "we," "us") · Effective: July 30, 2026 · Last updated: August 25, 2026
1. What messages we send
Soluzionali website inquiries
When a person submits the contact form on soluzionali.com, provides a telephone number, and separately checks the SMS consent box, Soluzionali may send recurring conversational SMS messages about that inquiry and follow-up information the person requested. Message frequency varies.
TellKeep account notifications
TellKeep sends transactional SMS account notifications only to registered users of the TellKeep application: confirmations that a reported customer conversation was recorded, links to review and sync those details to the user's CRM, reminders about items pending review, follow-up meeting confirmations, and task notifications. We do not send marketing or promotional messages.
2. How you opt in
Consent is collected through an explicit, affirmative action — never implied from merely providing a phone number:
- On the Soluzionali website: you may enter an optional telephone number in the contact form. The unchecked SMS consent box then appears. To opt in, you must affirmatively check it before submitting the form. The disclosure reads: "I agree to receive recurring text messages from Soluzionali about my inquiry and follow-up information I requested. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. I have read the SMS Consent Notice and Privacy Policy." Each consent is recorded with its date, time, IP address, device information, and consent-policy version.
- During TellKeep account setup: on the TellKeep account-setup page, you must check an unchecked consent box before completing registration. The disclosure reads: "I agree to receive transactional SMS account notifications from TellKeep by Soluzionali regarding my account and activities performed on my behalf. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. I have read the SMS Consent, Privacy Policy and Terms of Service." Each consent is recorded with its date, time, IP address, and device information.
- When an administrator registers your number: your company's administrator may register your phone number only after attesting that your SMS authorization was collected; the authorization is logged.
- By keyword: texting START, YES, JOIN, SUBSCRIBE, or UNSTOP to our number re-enables notifications for a registered account.
Soluzionali website-inquiry opt-in confirmation: "Soluzionali: You're opted in to text messages about your inquiry and requested follow-up. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
TellKeep opt-in confirmation message: "TellKeep: You're opted in to account notifications — conversation confirmations, CRM sync reminders, and task alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
3. How you opt out
Reply STOP to any Soluzionali or TellKeep message at any time and you will receive a final confirmation of your opt-out; no further messages will be sent for that program. TellKeep users may also disable SMS notifications in their account profile or by contacting their administrator. Reply HELP for assistance, or contact hello@soluzionali.com.
4. Frequency, rates, and carriers
- For Soluzionali website inquiries, message frequency varies with the nature of your inquiry and requested follow-up.
- For TellKeep, message frequency varies with your account activity (typically a few messages per business day at most).
- Message and data rates may apply according to your mobile carrier plan.
- Carriers are not liable for delayed or undelivered messages.
5. Telephone calls
If you voluntarily provide a telephone number in the Soluzionali website contact form, Soluzionali may manually call you to respond to that inquiry. Providing a number does not, by itself, opt you in to SMS messages or authorize automated or prerecorded telemarketing calls.
6. Your data
We do not sell, rent, or share mobile telephone numbers, mobile opt-in data, or SMS consent records with third parties or affiliates for marketing purposes. See our Privacy Policy and Terms and Conditions.