SMS Opt-In and Opt-Out Consent Notice
TellKeep, a product of Soluzionali LLC, a Florida limited liability company ("Soluzionali," "we," "us") · Effective: July 30, 2026
1. What messages we send
TellKeep sends transactional SMS account notifications only to registered users of the TellKeep application: confirmations that a reported customer conversation was recorded, links to review and sync those details to the user's CRM, reminders about items pending review, follow-up meeting confirmations, and task notifications. We do not send marketing or promotional messages.
2. How you opt in
Consent is collected through an explicit, affirmative action — never implied from merely providing a phone number:
- During account setup: on the TellKeep account-setup page, you must check an unchecked consent box before completing registration. The disclosure reads: "I agree to receive transactional SMS account notifications from TellKeep by Soluzionali regarding my account and activities performed on my behalf. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. I have read the SMS Consent, Privacy Policy and Terms of Service." Each consent is recorded with its date, time, IP address, and device information.
- When an administrator registers your number: your company's administrator may register your phone number only after attesting that your SMS authorization was collected; the authorization is logged.
- By keyword: texting START, YES, JOIN, SUBSCRIBE, or UNSTOP to our number re-enables notifications for a registered account.
Opt-in confirmation message: "TellKeep: You're opted in to account notifications — conversation confirmations, CRM sync reminders, and task alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
3. How you opt out
Reply STOP to any TellKeep message at any time and you will receive a final confirmation of your opt-out; no further messages will be sent. You may also disable SMS notifications in your account profile or by contacting your administrator. Reply HELP for assistance, or contact hello@soluzionali.com.
4. Frequency, rates, and carriers
- Message frequency varies with your account activity (typically a few messages per business day at most).
- Message and data rates may apply according to your mobile carrier plan.
- Carriers are not liable for delayed or undelivered messages.
5. Your data
We do not sell, rent, or share mobile telephone numbers, mobile opt-in data, or SMS consent records with third parties or affiliates for marketing purposes. See our Privacy Policy and Terms and Conditions.